Refund Policy
At MomBeauty, your satisfaction is our priority. If you're not fully satisfied with your purchase, we're happy to assist you with returns and refunds.
Returns:
- You have 14 days from the date you received your product to initiate a return.
- To be eligible for a return, the item must be unused, in the same condition as when you received it, and in the original packaging.
- Proof of purchase (receipt or order confirmation) is required for all returns.
Refund Process:
- Once we receive and inspect your returned item, we will notify you via email.
- If your return is approved, we will process your refund within 14 days of receiving the registered return.
- The refund will be issued to your original method of payment. Processing times may vary depending on your bank or payment provider.
Shipping Costs:
- The customer is responsible for return shipping costs.
- Shipping fees are non-refundable.
- In case of a refund, the original shipping cost will be deducted from the refunded amount.
How to Initiate a Return:
- To start the return process, please contact us at info@mombeauty.com with your order number and the reason for your return.
Contact Us:
For any questions or concerns about your return or refund, please contact us at:
MomBeauty
Kastijlaan 134,Nedeland
Email: info@mombeauty.com